RETURNS

You have 30 days after receiving your item to request a return.

To be eligible for a return your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you may contact us at vulcanforgeotf@gmail.com. If you meet the criteria listed above for returns, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return may not be accepted. Please note that if your country of residence is not the United States, shipping your goods may take longer than expected.

You may always contact us for any return questions at vulcanforgeotf@gmail.com.

DAMAGES AND ISSUES

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Please get in touch if you have questions or concerns about your specific item.

REFUNDS

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it may take some time for your bank or credit card company to process and post the refund too.

If more than 10 business days have passed since we’ve approved your return, please contact us at vulcanforgeotf@gmail.com.

EUROPEAN UNION

If merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.